Frequently Asked Questions
Everything you need to know about your order and our collections.
What is the standard shipping time for my order?
We process all orders within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How do I return or exchange an item?
We offer a 30-day return policy for all unworn items with original tags. To start a return or exchange, please visit our online portal and enter your order number and zip code.
How can I find the right size for me?
Each product page includes a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Shop Pay and Klarna.
Are your materials sustainably sourced?
Bulletpoint Mounting Solutions is committed to ethical fashion. 80% of our current collection is made from recycled or organic materials, and we only work with certified fair-labor factories.
Can I track my package after it ships?
Yes! Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status in real-time.